At DigiTreasure, we are committed to providing you with a smooth and efficient experience when accessing our courses and digital products. This Shipping and Delivery Policy outlines the terms and conditions related to the delivery of digital products and services purchased through our platform.

By using our services, you agree to this policy.

1. Digital Products Delivery

• Instant Access: Upon successful payment, you will receive immediate access to the digital products or courses you purchased. Access details will be provided via email and will be available in your DigiTreasure account under the “My Courses” or “My Purchases” section.
• Delivery Confirmation: You will receive a confirmation email once your payment is processed, containing the necessary links or instructions to access your purchased content. If you do not receive this email within a few minutes of purchase, please check your spam/junk folder or contact our support team for assistance.

2. Shipping of Physical Products

• Availability: Currently, DigiTreasure focuses on providing digital products and services. However, if we offer physical products in the future, detailed shipping policies, including costs, carriers, and estimated delivery times, will be provided on the product pages.

3. Payment Gateway Compliance

DigiTreasure uses trusted third-party payment gateways like Razorpay to process all payments securely. These gateways are responsible for ensuring the safe transmission of payment information and facilitating the delivery of digital products. Please note:

• Payment Verification: All payments are subject to verification by the payment gateway. In some cases, this may lead to a slight delay in delivery if additional verification is required.
• Email Delivery Issues: In rare cases, delivery emails may be delayed or blocked by email providers. If you encounter any issues with receiving your product access email, please contact us for prompt assistance.

4. Refunds and Cancellations

• Non-Delivery: If you do not receive access to the digital products you purchased due to a technical error on our part, please refer to our Cancellation and Refund Policy for information on how to request a refund or resolve the issue.

5. Customer Support

• Assistance: If you encounter any issues with accessing or downloading your purchased digital products, our customer support team is here to help. Please reach out to us via email or phone for prompt assistance.

6. Changes to This Policy

We may update this Shipping and Delivery Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our website. Your continued use of our services after any changes constitutes your acceptance of the new policy.

7. Contact Us

If you have any questions or concerns about our Shipping and Delivery Policy, or if you need assistance with accessing your purchased content, please contact us at:

Email: contact@digitreasure.site
Address: Mahendrapuram, mandirhasaud,raipur
Phone: +91 9691448508

By using DigiTreasure, you acknowledge that you have read, understood, and agree to the terms of this Shipping and Delivery Policy.